Managed IT & Infrastructure
24-hour remote monitoring, server administration, patch management, network policy enforcement and on-site field support when a screwdriver beats a screen-share.
- Helpdesk
- Monitoring
- Field ops
- Asset management
WaRCoM Business Solutions is a Tier 1 Microsoft Cloud Services Provider based in Amanzimtoti, KwaZulu-Natal, delivering managed IT, cybersecurity, hosted PBX and web services to businesses across South Africa.
Everything a modern South African business needs to run reliable, secure IT — delivered by certified engineers under a single contract, one bill and one phone number.
24-hour remote monitoring, server administration, patch management, network policy enforcement and on-site field support when a screwdriver beats a screen-share.
Tier 1 CSP licensing, Entra ID, Intune, Exchange, SharePoint and Teams — planned, deployed and looked after by people who read the release notes so you don’t have to.
Endpoint protection, email authentication, immutable backup and a tested disaster-recovery plan — because “we hope” is not a strategy your board will accept.
Yeastar-powered hosted PBX — extensions, IVR, call recording and mobile softphones. Ports your existing numbers. Bills in rands, not in surprises.
Websites that load fast on a South African connection, and hosting that doesn’t disappear when you need to update it. Domains, mail and DNS — all in one place.
Dell, HP, MikroTik, CCTV and printers — priced, procured, imaged and racked. One PO, one throat to choke, one warranty conversation.
Business Email Compromise (BEC) cost South African organisations over R2.2 billion in 2023. Criminals forge your company’s email identity — your suppliers, clients and staff can’t tell the difference. By the time anyone realises, the money is gone.
Without DMARC/SPF/DKIM authentication, anyone on the internet can send email that appears to come from your domain — your exact address, your real-looking signatures.
A criminal fakes your billing email, sends a “change of bank details” notice to your client. The client pays the criminal’s account. No hacking needed — just a convincing email.
WaRCoM deploys Sendmarc DMARC monitoring, SPF and DKIM signing on your domain. Fake senders are blocked or flagged. You receive monthly domain-health reports.
Head office in Amanzimtoti and a Johannesburg presence in Bruma — plus engineers and contractors reaching every province. When something needs hands on it, it gets hands on it.
What you get when you outsource to a local team that stays with you long enough to know your business.
No overseas call queues, no scripts. You speak to the engineer who knows your environment.
Our monitored SLA sits well under the industry norm — measured, reported monthly, improved quarterly.
Microsoft, Sophos, ESET, Veeam, Yeastar, MikroTik, Dell, HP and more — we pick the right tool.
Average client tenure of 6.4 years. We win business by keeping business.
Real words from business owners and managers who trust us with their infrastructure.
WaRCoM has been our IT backbone since the early days. When our point-of-sale systems go down, every minute costs real money. The fact that I can call one number, reach an engineer who actually knows our setup, and have it resolved — that’s worth more than any SLA document.
Rolling out Microsoft 365 across multiple sites sounds daunting. WaRCoM made it seamless. They handled the migration, user training and ongoing support without a single day of downtime. I wouldn’t trust a project that size to anyone else.
As a professional practice, data confidentiality and system availability are non-negotiable. WaRCoM’s security protocols and backup discipline give our partners the confidence to focus on clients, not IT. Their response times are consistently impressive.
We’re a technology company ourselves, so we hold our MSP to a very high standard. WaRCoM consistently delivers. Their engineers understand the technical depth we expect and communicate at our level. Solid team, solid work.
Running a retail operation means our systems have to work, full stop. WaRCoM keeps us on a predictable IT budget and responds fast when something urgent comes up. It’s the kind of reliability you only appreciate after you’ve experienced the alternative.
A free 30-minute IT review with a Tier 1 CSP — no slides, no sales engineer.
Reply within one business day. Contracted clients: 24/7 emergency line.